HG Overview:
Hamster Garage is a partner management agency based out of Chicago. Our expertise spans across the partnerships and affiliates channel, encompassing affiliate marketing, brand partnerships, podcasts, influencer marketing, and more. We work with leading brands that are in a high-growth phase, like Airbnb, Canva, Uber, Brex, Masterclass, etc. HG is a newer (established mid-2019), lean, and growth-minded agency working with innovative brands to meet their acquisition needs. We’re growing fast and looking to add team members to grow with the agency, and we need talented marketing professionals to help us leave our mark on the industry.
Role Overview:
We are expanding and seeking a Senior Account Manager with a proven track record in managing enterprise-level accounts to join our dynamic team at Hamster Garage. This is a pivotal role in driving the success of our enterprise retail clients within the affiliate marketing space. The Senior Account Manager will leverage their extensive experience working with Fortune 500 brands and a deep understanding of affiliate management to lead strategic initiatives as the primary point of contact for assigned accounts. This role involves deeply understanding our client’s goals, KPIs, and products to forge strategic partnerships that align precisely with their objectives. Additionally, there will be a focus on leading and mentoring junior team members throughout the planning and execution phases. While the role is primarily based in our Chicago office, we are also open to considering remote candidates.
Responsibilities Include:
– Develop and nurture strong relationships with enterprise retail clients, serving as the main point of contact for all account-related matters.
– Understand clients’ business goals, challenges, and industry trends to provide strategic recommendations and solutions.
– Act as a trusted advisor to clients, demonstrating deep knowledge of affiliate marketing strategies and best practices.
– Lead the development and execution of comprehensive affiliate marketing strategies aligned with clients’ objectives.
– Identify growth opportunities and new initiatives to drive revenue and increase client market share.
– Implement A/B testing and other optimization tactics to maximize ROI and drive incremental revenue.
– Monitor campaign performance, analyze data, and derive actionable insights to optimize performance and achieve KPIs.
– Conduct regular performance reviews with clients, providing detailed reports and strategic recommendations for improvement.
– Manage a team of Associates, providing guidance, mentorship, and support in executing client initiatives.
– Foster a collaborative, high-performing team culture, promoting knowledge sharing and professional development.
– Lead by example, demonstrating excellence in project management, client communication, and results delivery.
Support business development efforts by participating in new client strategy pitches.
Qualifications:
– Minimum of 5 years of affiliate experience, particularly working with Fortune 500 retail brands, demonstrating a deep understanding of enterprise account management.
– Bachelor’s Degree
– Self-starter with the ability to mentor and lead junior team members, while also adapting to Hamster Garage’s partnership marketing approach.
– Passionate about client management, detail-oriented, and capable of executing strategic initiatives precisely.
– Strong analytical skills with advanced Microsoft Excel expertise, enabling data-driven decision-making and effective client presentations.
– A results-driven mindset focused on achieving KPIs and driving measurable outcomes for clients.
– Passionate about client management, detail-oriented, and capable of executing strategic initiatives precisely.
– Expert-level proficiency with third-party affiliate tracking platforms, such as Impact Radius, CJ, Partnerize, etc.
– Collaborative team player who focuses on fostering a positive and innovative working environment.
– Exceptional written and verbal communication skills are essential. The role involves extensive coordination through emails and calls, requiring the ability to represent Hamster Garage professionally and competently.
– Operational and process-focused mindset. Given our agency’s growth trajectory, we are seeking someone who can contribute to building scalable processes across multiple accounts.
Why Hamster Garage?
HG brings an in-house marketing incubation team approach to Partnership Marketing. We exist because our founder worked internally for one of the largest tech hospitality brands in the world and worked with the top agencies in the space but couldn’t find the talent necessary to meet the highest standards required by the best brands. Our mission is to provide best-in-class service and quality to our clients through top-tier talent and strategy.
If you join our team, you’ll be past a fast-growing team that is passionate about marketing and be able to make an impact on not only your clients but the company. We’re small enough that you will be part of special projects and task forces to help build the company while working on client portfolios for some of the fastest-growing brands in the world and helping them cultivate strategies on how to acquire users.
Next Steps:
If interested, please email imran.shamim[at]hamstergarage.com with the subject line “HG Account Director, Affiliate Marketing Opening,” and include your available start date.